Help & FAQs

Answers to the questions we hear most. Can't find yours? We're a message away.

Getting started

What does FindRx do?+

Do I need a prescription to use FindRx?+

How much does FindRx cost?+

How fresh is the availability data?+

Why does a pharmacy show "limited stock"?+

A pharmacy said they were out, but FindRx showed in stock. What happened?+

How do back-in-stock alerts work?+

Can FindRx move my prescription to another pharmacy?+

Can I watch a medication for someone else?+

Is my health information private?+

How do I delete my account?+

Still stuck?

Our support team answers within one business day.